Certified Revenue Cycle Representative (CRCR) Practice Exam

Which type of patients typically has a scheduled appointment?

1. New patient assessments

2. Urgent care patients

3. Chronic care management patients

4. Inpatient admissions

The correct answer is: Chronic care management patients

Chronic care management patients typically have scheduled appointments because their ongoing health conditions require regular monitoring and treatment adjustments. These patients often benefit from a structured approach to care, where healthcare providers can plan and allocate time to address their specific needs, track progress, and facilitate coordinated care across various specialties. Scheduled appointments allow for continuity in the management of chronic conditions such as diabetes, hypertension, or asthma, ensuring that patients receive regular follow-ups, education about their conditions, and any necessary interventions or referrals. This planning helps improve patient outcomes and fosters a proactive rather than reactive approach to healthcare. In contrast, new patient assessments may also require scheduling, but the focus is on initial evaluations rather than ongoing management. Urgent care patients may not have scheduled appointments, as they often present with immediate health issues that require prompt attention. Inpatient admissions are generally managed through hospital protocols and may not involve scheduled appointments in the traditional sense.