Certified Revenue Cycle Representative (CRCR) Practice Exam

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An increase in the dollars aged greater than 90 days indicates what about accounts?

  1. They are being collected efficiently

  2. They are not being processed in a timely manner

  3. They have high payment rates

  4. They require more detailed documentation

The correct answer is: They are not being processed in a timely manner

An increase in the dollars aged greater than 90 days suggests that accounts are not being processed in a timely manner. When accounts receivable are aging beyond the 90-day mark, it indicates that the collections process is experiencing delays and that bills are not being collected as expected. This situation typically signals an inefficiency in the revenue cycle, potentially due to various factors like inadequate follow-up on outstanding invoices, issues with patient billing information, or disputes over charges that remain unresolved. Therefore, the rise in such aged accounts points directly to inefficiencies in the overall payment collection process, highlighting the need for improvements to enhance the timely collection of outstanding payments.